NB: For all current COVID-19 quarantine restrictions, please check the COVID-19 Visitation Policy below.
During the COVID-19 pandemic, we are focused on two key priorities:
Infection control is part of Life Care’s day-to-day operations. In the current environment, we continue to maintain our focus on appropriate infection control measures to reduce further the risk of transmitting infections.
We are closely monitoring the situation across Australia and have been working with SA Health to apply learnings to reinforce our COVID-19 prevention program.
During this challenging time, our community is supporting each other, staying connected and working with us to manage this crisis.
A COVID-19 Prevention Plan is in place, consistent with current Government Directions.
A high-level outline of the plan is available here: COVID-19 Prevention Plan and includes the following measures:
Current Residential Care Home Visitation Status
We want to provide our residents and staff with the maximum possible protection from the threat of COVID-19 while still supporting people to stay connected and engaged.
Our current Visitation Policy can be downloaded here (see right/ below).
A copy of the current State Government Direction can be found here:
Emergency Management (Residential Aged Care Facilities) (COVID-19) Direction 2021
Skype and FaceTime
To help everyone stay connected as much as possible, we are enabling regular Skype or FaceTime calls with residents. Guides for booking these calls can be found below:
Staying connected with Aldinga Beach Court
Staying connected with Gaynes Park Manor
Staying connected with Glenrose Court
Staying connected with Parkrose Village
Staying connected with Reynella Lodge
Life Care is not enforcing any specific restrictions on our Retirement Living villages or Serviced Apartments. However, we have written to residents to provide advice about steps each resident can take to reduce the risk of infection from COVID-19. These letters can be found here:
20 March 2020: Advice for Retirement Living & Serviced Apartment residents
31 March 2020: Advice for Retirement Living & Serviced Apartment residents
To protect our Norman House guests and staff, we continue to follow all required Government Directions and guidelines.
Our At Home team continue to monitor the COVID-19 status in South Australia and Government Directions relating to home care services. The team is well prepared to respond with appropriate COVID-19 procedures should the need arise. In the meantime, we continue to follow all relevant requirements to minimise risk.
For more information about coronavirus and how to deal with it, please visit:
For the latest advice, information and resources, you can also call the 24-hour National Coronavirus Health Information Line on 1800 020 080. Translating and interpreting services can be arranged by calling 131 450.