A COVID-19 Prevention Plan is in place
Infection control training for all frontline staff
Staff wearing face masks and other PPE when required
- Social distancing
- Daily symptom checking of all residents, staff, contractors and volunteers
Increased cleaning resources for stricter infection control
NB: For all current COVID-19 quarantine restrictions, please check the COVID-19 Visitation Policy below.
During the COVID-19 pandemic, we are focused on two key priorities:
- Taking every possible step to keep our Life Care community safe and healthy
- Continue enhancing our residents’ and customers’ quality of life.
Infection control is part of Life Care’s day-to-day operations; in the current environment, we continue to maintain our focus on appropriate infection control measures to reduce further the risk of transmitting infections.
We are closely monitoring the situation and have been working with SA Health to apply learnings to reinforce our COVID-19 prevention program.
During this challenging time, our community is supporting each other, staying connected and working with us to manage this situation.
Our actions so far
- Everyone entering a Life Care service is required to sign a declaration stating that they are not at risk of having COVID-19 as per government directions.
- New iPads in each residential care homes, so people can connect with loved ones via Skype or FaceTime
- Controlled communal areas.
Current Residential Care Home Visitation Status
We want to provide our residents and staff with the maximum possible protection from the threat of COVID-19 while still supporting people to stay connected and engaged.
Our current Visitation Policy can be downloaded here (see right/ below).
Skype and FaceTime
To help everyone stay connected as much as possible, we are enabling regular Skype or FaceTime calls with residents. Guides for booking these calls can be found below:
Staying connected with Aldinga Beach Court
Staying connected with Gaynes Park Manor
Staying connected with Glenrose Court
Staying connected with Parkrose Village
Staying connected with Reynella Lodge
Current Retirement Living and Serviced Apartment Guidelines
Life Care is not enforcing any specific restrictions on our Retirement Living villages or Serviced Apartments. However, we have written to residents to provide advice about steps each resident can take to reduce the risk of infection from COVID-19. These letters can be found here:
20 March 2020: Advice for Retirement Living & Serviced Apartment residents
31 March 2020: Advice for Retirement Living & Serviced Apartment residents
Norman House Respite Cottage
To protect our Norman House guests and staff, we continue to follow all required Government Directions and guidelines.
At Home services
Our At Home team continue to monitor the COVID-19 status in South Australia and Government Directions relating to home care services. The team is well prepared to respond with appropriate COVID-19 procedures should the need arise. In the meantime, we continue to follow all relevant requirements to minimise risk.
Need more information about COVID-19?
For more information about coronavirus and how to deal with it, please visit:
For the latest advice, information and resources, you can also call the 24-hour National Coronavirus Health Information Line on 1800 020 080. Translating and interpreting services can be arranged by calling 131 450.