COVID-19

For more information on Life Care's response to COVID-19, please click here.

Life Care continue to welcome new residents, for more details contact the Enquiry Team on 1800 555 990.

During the COVID-19 pandemic, we are focused on two key priorities:

  • Taking every possible step to keep our Life Care community safe and healthy
  • Continue enhancing our residents’ and customers’ quality of life.

Infection control is part of Life Care’s day-to-day operations. In the current environment, we continue to maintain our focus on appropriate infection control measures to reduce further the risk of transmitting infections.

We are closely monitoring the situation across Australia and have been working with SA Health to apply learnings to reinforce our COVID-19 prevention program.

During this challenging time, our community is supporting each other, staying connected and working with us to manage this crisis.

Our actions so far

  • A COVID-19 Prevention Plan is in place, consistent with current Government Directions.

A high-level outline of the plan is available here: COVID-19 Prevention Plan  and includes the following measures:

  • Infection control training for all frontline staff
  • Staff wearing face masks and other PPE as required
  • Social distancing
  • Daily symptom checking of all residents, staff, contractors and volunteers
  • Entry and exits closed for containment
  • Increased cleaning resources for stricter infection control
  • Everyone entering a Life Care service is required to sign a declaration stating that they are not at risk of having COVID-19 as per government directions.
  • More lifestyle staff and Chaplains are available at our residential care homes to arrange an even wider range of activities and to visit with residents.
  • New iPads in each residential care homes, so people can connect with loved ones via Skype or FaceTime
  • Controlled communal areas
  • Temperature checks for anyone entering a Life Care service – anyone with a reading above 38 degrees Celsius is not allowed to enter.

More Information

Current Residential Care Home Visitation Status

We want to provide our residents and staff with the maximum possible protection from the threat of COVID-19 while still supporting people to stay connected and engaged.

Our current Visitation Policy can be downloaded here (see right/ below).

A copy of the current State Government Direction (No. 34) can be found here:

Emergency Management (Residential Aged Care Facilities No 34) (COVID-19) Direction 2021

Staying Connected

 

Skype and FaceTime

To help everyone stay connected as much as possible, we are enabling regular Skype or FaceTime calls with residents. Guides for booking these calls can be found below:

Staying connected with Aldinga Beach Court

Staying connected with Gaynes Park Manor

Staying connected with Glenrose Court

Staying connected with Parkrose Village

Staying connected with Reynella Lodge

 

Current Independent Living and Serviced Apartment Guidelines

Life Care is not enforcing any specific restrictions on our Independent Living villages or Serviced Apartments. However, we have written to residents to provide advice about steps each resident can take to reduce the risk of infection from COVID-19. These letters can be found here:

20 March 2020: Advice for Independent Living & Serviced Apartment residents

31 March 2020: Advice for Independent Living & Serviced Apartment residents

Norman House Respite Cottage

To protect our Norman House guests and staff, we continue to follow all required Government Directions and guidelines.

At Home services

Our At Home team continue to monitor the COVID-19 status in South Australia and Government Directions relating to home care services. The team is well prepared to respond with appropriate COVID-19 procedures should the need arise. In the meantime, we continue to follow all relevant requirements to minimise risk.

Need more information about COVID-19?

For more information about coronavirus and how to deal with it, please visit:

For the latest advice, information and resources, you can also call the 24-hour National Coronavirus Health Information Line on 1800 020 080. Translating and interpreting services can be arranged by calling 131 450.